Returns & Exchanges

At Verano Hill, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, our simple process ensures a smooth exchange or refund experience.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the product is securely packed to prevent damage during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.